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Terms & Conditions

Please read all our documents such as Privacy Policy, Cancellation and Refund Policy and Terms and Conditions document before using our mobile app and website.

This Customer agreement is an agreement between you (Customer, User of this site) and (Site,App, We, Us) that states the terms and conditions under which you may use the Site and receive Taaza Food service, which includes delivery of product orders.

These Terms and Conditions and Privacy Policy are effective upon acceptance in registration for new registering users, and are otherwise effective from 11 July 2016 for all users. By registering/signing up on the website you confirm that you have read and agreed to these Terms and Conditions and the Privacy Policy. If you do not agree to these Terms and Conditions and/or our Privacy Policy, please do not register for or use

If you are under 18, you may use only with involvement of a parent or guardian.

1: Use of the Site and TaazaFood Mobile Application:

Membership on the Website/application is free of charge for your personal use subject to these Terms and Conditions and our Privacy Policy. Taaza Food does not charge any fee for browsing on the Mobile APP. In particular, Taaza Food may at its sole discretion introduce new services and modify some or all of the existing services offered on the Mobile APP. In such an event Mobile APP reserves the right to introduce fees for the new services offered or amend/introduce fees for existing services, as the case may be. Changes to the Fee and Credit policies shall be posted on the Mobile APP and such changes shall automatically become effective immediately after they are posted on the Website. Unless otherwise stated, all fees shall be quoted in Indian Rupees.

Non-payment: Taaza Food reserves the right to issue a warning, temporarily /indefinitely suspend or terminate your membership of the Website and refuse to provide you with access to the Mobile APP in case of non-payment of fees by you to Taaza Food. Taaza Food also reserves the right to take legal action in case of non-payment of fees by you to Taaza Food. You shall not attempt to or circumvent or manipulate the billing process or Fees owed to Taaza Food incorporated by way of reference in this Agreement.

2. Your Account:

You agree to provide Taaza Food with accurate and complete information as required by registration for Taaza Food Service including, but not limited to, your legal name, billing and Shipping addresses, telephone/mobile number. You will remain liable for any use of the Taaza Food Service until you notify Taaza Food of the unauthorized use, loss or theft.

3. Usage of the Mobile Number of the User:

Taaza Food may send order confirmation & update the customer on the order status and any further order information via SMS (short messaging service) or call on the mobile/Landline number given by the customer at the time of ordering. The customer hereby unconditionally consents such intimation via SMS/Call by Taaza Food in accordance with the 'Do not disturb' guidelines of Telecom Regulatory Authority of India (TRAI) or such other authority in India and abroad

4. Arbitration:

If any dispute arises between you and Taaza Food during your use of the mobile app or thereafter, in connection with the validity, interpretation, implementation or alleged breach of any provision of the Customer Agreement, the dispute shall be referred to a sole Arbitrator, who shall be an independent and neutral third party identified by Taaza Food. The place of arbitration shall be Vadodara (Gujarat). The Courts at Vadodara shall have exclusive jurisdiction in any proceedings arising out of this agreement.

The Arbitration & Conciliation Act, 1996, shall govern the arbitration proceedings. The arbitration proceedings shall be in the English language.

5. Indemnification:

You agree to defend, indemnify and hold Taaza Food and its Associates harmless from any claims and expenses, including attorney's fees, arising in connection with a violation of this Agreement by you or through use of your account. The limitations and exclusions in this section apply to the maximum extent permitted by applicable law.

6. Privacy:

Use of the Site is governed by our Privacy Policy, which can be located at Privacy Policy section.

For any further questions about this Agreement or the Site please email us on